Privacy Policy | A2J1 Logistics

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A2J1 Logistics ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you contact us, use our services, or interact with our SMS messaging program.

1. Information We Collect

We may collect the following types of information:

Name, email address, and phone number when you fill out contact forms or opt in to SMS communications.
Business information such as company name, MC number, and fleet details.
Communication records, including messages sent and received through our SMS program.
Usage data from our website (pages visited, browser type, IP address) via standard analytics tools.

2. How We Use Your Information

We use your data to:

Provide and improve our dispatch and back-office services.
Send you service updates, load confirmations, and operational communications via SMS or email.
Respond to inquiries and support requests.
Comply with applicable laws and regulations.

3. SMS Messaging Program

By opting in to our SMS program, you agree to receive recurring text messages from A2J1 Logistics related to dispatch operations, rate confirmations, and support. Message frequency may vary. Standard message and data rates may apply.

To opt out at any time, reply STOP to any message we send you. For help, reply HELP or contact us at support@a2j1logistics.com.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data only in the following limited circumstances:

With service providers who assist in operating our business (e.g., communication platforms), under strict confidentiality agreements.
When required by law or to protect the rights, safety, or property of A2J1 Logistics or others.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request correction or deletion of your data.
Opt out of SMS communications at any time by replying STOP.
Contact us with any privacy-related concerns.

7. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no transmission method over the internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

A2J1 Logistics
Email: support@a2j1logistics.com
Website: www.a2j1logistics.com